Frequently Ask Questions

How long does shipping takes?

Shipping takes about 3 to 5 Working days deliver. This is to allow for process of handling, shipping and customs. When your customer’s order is received, handling usually takes one to two days for us to process. Our courier will then take the package into their hands and sort to customers’ respective regions for shipping process.

What is the courier used for shipping?
LineClear Express

How do I track my package/item?

The tracking number will be provided to you via email and Whatsapp . Copy the tracking number and paste it in the following website,

https://lineclearexpress.com/tracker

If I haven’t received my package/item within 7 days, what should I do?

You can contact us at our WhatsApp, provide us your email or order number for us to check with our courier service. We will retrieve the location and status of your package.